I’m sharing our recent chaos hoping to save others from similar misfortune. It takes a mere second to trigger a domino effect. We’ve all heard it a hundred times, “Be careful of computer scams.” The biggest problem, is sometimes our clicking reactions are on autopilot when we scroll emails.
I want to caution readers about an email, Mister received supposedly from Paypal regarding charges occurred on Facebook.
Please, if you see one like this or any unusual message in your Inbox think twice before reacting. What ever it is to do with, check that account directly, don’t believe email warnings.
A little over a week ago I had used Paypal and whether coincidence the following day Mister got an email which in the subject box stated a Paypal charge for a Facebook purchase. Well, that was not where I used Paypal and the amount was double my transaction.
And just like that, in a blink of an eye, autopilot had us click on the message.
That’s when our nightmare began, and it still isn’t completely resolved. Keeping this brief though the results were, a frozen computer with a flashing note to phone Microsoft Support, a number bold in the on-screen box. Next came the remote access to check and fix the issue, programs were installed. Then we realized it was not Mircosoft who we had called, so bank accounts and files were now at risk. Hours of phone calls have followed, days of sleeplessness and stress, the headache of cancelling cards and getting new ones, and changing every password we both have.
Top all that off with the cost of a computer specialist to get both our laptops safe and back working. Yes, they accessed two laptops and my iPad, but Apple assured me that was safe though.
People, and I was one of them, say how does this happen? Why do people fall for scams?
Trust me, this person was a professional at making me believe who he was and what needed doing, even when I out right asked him, how do I know you’re not scamming me?
Scammers know our mental buttons, they know what common sites to mention that will get our attention. Once inside our head and hard-drives their skill can be overpowering.
Please readers be careful online!!
Mister and I know better, we’ve avoided potential problems before, but this time, a minuscule lapse in concentration was all it took.
Oh, one more thing before you leave.
Check the expiry date on your Drivers License, sign up for email or text notifications of an approaching due date.
Many of you are probably snickering but do you know when yours comes due?
It’s not a card I look at and we use to get snail-mail reminders but I forgot that stopped.
The only good thing to come out of our computer issue was when getting a new debit card my bank asked to see my drivers license as photo ID. Who knew it had expired months ago, and I wonder when I would have noticed this?
Mister and I have now registered for email notification.
I hope you all can avoid the headaches and hassles we endured during this lesson.